TERMS & CONDITIONS
Effective Date: [15.07.2022]
Website: www.rimzone.in�
Company: RIMZONE INDIA PRIVATE LIMITED
1. Introduction
This website www.rimzone.in� (“Website”) is owned and operated by RIMZONE INDIA PRIVATE LIMITED (“Company”, “We”, “Us”, “Our”).
By accessing, registering, or placing an order on this Website, you agree to be bound by these Terms & Conditions.
2. Eligibility
You must be at least 18 years of age to use this Website.
You agree to provide accurate, current, and complete information.
The Company reserves the right to suspend or terminate accounts providing false information.
3. Products & Pricing
All prices are listed in Indian Rupees (₹).
Prices are subject to change without prior notice.
Product availability is subject to stock.
We reserve the right to cancel or refuse any order at our discretion.
4. Orders & Payments (Payment Gateway Terms)
All payments are processed through secure third-party payment gateways.
We may accept payments via UPI, Debit Card, Credit Card, Net Banking, Razorpay, PhonePe, or other authorized payment partners.
An order is confirmed only after successful payment authorization.
In case of payment failure with amount debited, refunds (if applicable) are processed automatically by the bank/payment gateway within 5–7 business days.
The Company is not responsible for technical errors or failures occurring at the payment gateway provider’s end.
5. Shipping & Delivery
Order processing time may take 1–3 business days.
Delivery timelines vary based on location and logistics partners.
Delays due to force majeure events (natural disasters, courier delays, government restrictions, etc.) are beyond our control.
6. Returns & Refund Policy
Return requests must be raised within 7 days of delivery (only for defective or wrong products).
Used, damaged, or altered items are not eligible for return.
Approved refunds will be processed within 5–10 business days to the original payment method.
7. Multi-Vendor / Marketplace Model
Some products may be sold by third-party vendors on the platform.
Product quality, warranties, and delivery commitments are primarily the responsibility of the respective vendor.
RIMZONE acts as a marketplace facilitator.
8. Intellectual Property
All logos, branding, designs, content, and intellectual property on this Website are owned by RIMZONE INDIA PRIVATE LIMITED.
Unauthorized reproduction or commercial use is strictly prohibited.
9. User Conduct
Users agree not to:
Engage in fraudulent transactions.
Attempt to hack, disrupt, or misuse the platform.
Violate any applicable laws while using the Website.
The Company reserves the right to suspend or terminate accounts violating these terms.
10. Limitation of Liability
The Company shall not be liable for any indirect, incidental, or consequential damages.
Our maximum liability shall not exceed the value of the product purchased.
11. Privacy Policy
Your personal information is handled in accordance with our Privacy Policy.
We do not sell or share user data with unauthorized third parties.
12. Governing Law & Jurisdiction
These Terms shall be governed by and interpreted under the laws of India.
Any disputes shall be subject to the jurisdiction of the competent courts in India.
13. Modifications to Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the Website constitutes acceptance of revised terms.